Frequently Asked Questions
Orders & Shipping
When will my order ship?
Orders are typically processed within 1-3 business days. Once your order has shipped, you’ll receive a confirmation email with tracking information.
How long does shipping take?
Shipping times vary based on location, but most domestic orders arrive within 3–7 business days after shipment.
Do you offer local pickup?
At this time, local pickup is not available. We currently ship directly to your doorstep.
How can I track my order?
Once your order ships, you’ll receive an email containing your tracking number and shipping updates.
What if my package is delayed or lost?
Once packages are shipped, delays caused by the carrier are unfortunately outside of our control. If your package appears lost, please contact us and we’ll do our best to help.
Returns & Exchanges
What is your return policy?
We want you to love your purchase! Eligible items may be returned within 14 days of delivery.
What items are non-returnable?
The following items are final sale:
- Sale or clearance items
- Accessories
- Jewelry
- Seasonal/holiday items
What condition must items be in for a return?
Items must be:
- Unworn
- Unwashed
- Free of stains or odors
- In original condition with tags attached
How do I start a return?
Please email us at thewildflowerloft26@gmail.com with your order number and return request.
Sizing & Fit
How do your items fit?
Most of our pieces fit true to size unless otherwise noted in the product description.
Where can I find sizing information?
Sizing details and fit notes are included in each product description whenever possible.
Still unsure about sizing?
We’re always happy to help with sizing recommendations before you place your order. Send us an email or message on our social media page!
Payments
What payment methods do you accept?
We accept all major credit cards and other secure checkout options available at checkout.
Is my payment information secure?
Yes. Your payment information is processed securely through trusted payment providers.
Boutique Information
Where is The Wildflower Loft located?
The Wildflower Loft is a small online boutique based in Southern Indiana.
Do you have a storefront?
At this time, we are online only.
How often do you release new arrivals?
We frequently add new arrivals and curated collections throughout the season. Be sure to follow us on social media and subscribe to emails so you never miss a launch.
Will sold out items restock?
Some styles may restock depending on availability, while others are limited and may not return.
Do you offer gift cards?
Yes! Digital gift cards are available and make the perfect gift for any occasion.
Product Care
How should I care for my clothing items?
We recommend following the care instructions listed on each garment tag. To preserve the quality of your pieces, many boutique items are best washed on gentle cycles and laid flat or hung to dry.
Collaborations & Brand Partnerships
Do you work with influencers or brand reps?
We love connecting with women who align with our brand and style. For collaboration inquiries, please email us at thewildflowerloft26@gmail.com.
Still Need Help?
We’d love to hear from you!
For additional questions, order inquiries, or sizing help, please contact us anytime at:thewildflowerloft26@gmail.com
Thank you for supporting our small business and shopping with The Wildflower Loft.
Where effortless style takes root.